Shipping policy

Shipping Policy

Effective Date: August 2, 2026

At JCoffroad, we're committed to getting your order to you as quickly and safely as possible.

Shipping Locations

We currently ship only within the United States. At this time, we do not offer international shipping.

Shipping Costs

Shipping costs are calculated at checkout based on your order, shipping address, package size, and the shipping carrier's current rates. Customers are responsible for all shipping charges.

Order Processing

Orders are typically processed within 1–3 business days after payment has been received. Processing times may be longer during holidays, product launches, or periods of high order volume.

Once your order has shipped, you will receive a confirmation email containing tracking information.

Delivery Times

Estimated delivery times vary depending on your location and the shipping service selected at checkout. Delivery estimates are provided by the carrier and are not guaranteed.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. JCoffroad is not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost, Stolen, or Damaged Packages

Once a package has been handed over to the shipping carrier, JCoffroad is not responsible for lost, stolen, or delayed shipments. If your package arrives damaged, please contact us within 5 days of delivery and include photos of the packaging and damaged item so we can assist you.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible. Once an order has been shipped, we are unable to make changes or cancel it.